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About Us

  Since opening office in 1971 and getting our first clients, the Zahara Group has constantly evolved and have today managed over millions of passengers including Corporate & Leisure Travelers, Cruise Passengers, MICE delegates, Short Transit Guests, etc becoming the largest name in Oman Tours and Travels. Along the way, thanks to our customers appreciations, staff professionalism, loyalty and enthusiasm we have been honoured regularly by Airlines, Hotels, Cruise Liners with awards and most notably on four occasions we were accorded the Award for Excellence by the Ministry of Tourism. The Zahara Group is privileged to be the sole representative in the Sultanate of Oman for reputed international organizations American Express International Inc, DHL Worldwide Express, AVIS, Plaza Premium Lounge, Aerotel, IndiGo Airlines etc.

  With our rich experience, excellent infrastructure and a pool of qualified and competent professionals, we always try to exceed customers expectations. Going forward, The Zahara Group seeks to differentiate themselves through customer-centricity, innovation, entrepreneurship, trustworthiness and values-driven business operations, while balancing the interests of diverse stakeholders, employees and society. In its quest to grow The Zahara Group continues to look at new opportunities in the tourism, hospitality & related industries.

Our Vision

To be Oman’s most trusted tourism services provider.

Our Mission

To provide our team with a motivating working environment which empowers them to provide Service Excellence.

Our Values

The Zahara Group has a set of 5 core values that guide us in everything we do. We use these values to formulate our strategies and direct our business decisions, and we expect every employee to embrace and embody these values throughout the course of business every day.

  

Integrity
Taking decisions and acting in a way that is fair, honest and transparent. Following the highest standards of professionalism and ethical conduct.
 
People-Centric
Building relationships based on trust and respect, by investing in the growth of our people and partners, and delivering value to society.
 
Excellence
Being relentless and passionate in our pursuit to achieve the highest standards of quality and continuously striving to improve on our best.
 
Commitment
Wholeheartedly working towards achieving the best, to ensure delivery of value to customers and stakeholders.
 
Customer Centric
Customers are the final judges and decide the success or failure of a product or service. Thus each decision and action, we take, is oriented towards how we can best serve our customers.